First Damar IG Apprentices Successfully Achieve Qualification

In 2022, Act Now Training teamed up with Damar Training to support their delivery of the new Data Protection and Information Governance Practitioner Apprenticeship. The aim was to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address future IG challenges.

Damar Training recently announced that the first Data Protection and Information Governance apprentices have successfully achieved their qualification. 13 apprentices have passed their End Point Assessment (EPA) with many more completions due over the coming months. 

Damar is now England’s largest provider of this apprenticeship, with 176 apprentices enrolling on the programme at companies such as BBC, National Express, Dunelm and Auto Trader, as well as a range of universities, NHS trusts, councils and government departments. Act Now is pleased to continue to support Damar through the design and delivery of specialist workshops and training materials.

Congratulations to all the apprentices who have passed the EPA. Best of luck to those who have their EPAs coming up. 

More on the apprenticeship here. Feel free to get in touch with us to discuss further.

Apprentice Case Study – Meet Evie

In 2022, Act Now Training teamed up with Damar Training to support their delivery of the new Data Protection and Information Governance Practitioner Apprenticeship. The aim is to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address future IG challenges. Two years on, over 130 apprentices are currently on the programme with the first group of apprentices due to undertake the endpoint assessment and so we caught up with Manchester Airport Group apprentice Evie Scott and her manager to get their thoughts on the programme so far.

Evie left college in summer 2022 after A Levels and a BTEC. She wanted to continue learning but in a more hands-on environment:

“In my final year of college, my tutor helped me create a LinkedIn account and I found the Data Protection and Information Governance Practitioner apprenticeship opportunity at Manchester Airport Group. Having previously visited the airport on a school trip I found the range of jobs there fascinating, so I started looking into their apprenticeship opportunities and how they could benefit my career.”

Evie applied successfully for the role of apprentice Data Protection and Information Governance Practitioner at Manchester Airport Group (MAG). Over a year into her job, she is finding the programme engaging and is developing new skills and perspectives that she can apply at work:

“I really enjoy the fact that the apprenticeship programme is challenging yet engaging. I enjoy the further reading aspect as it allows me to gain a greater insight into topics and offers different viewpoints and perspectives which I try adopting into my work.”

Charlotte Lewendon-Jones, Head of Data Protection and Privacy at MAG, has over 30 years’ experience in Information Governance. She was part of the trailblazer group of employers that helped develop the Data Protection and Information Governance Practitioner apprenticeship.

Charlotte manages the Data Protection and Compliance Team at MAG.
When MAG advertised their data protection apprenticeship opportunities in summer 2022, they were overwhelmed by the level of interest. This was testament, Charlotte believes, to the quality of the apprenticeship itself and to MAG’s commitment to its wider apprenticeship programme. On the impact of apprentices so far, she comments:

“The apprentices are confident and bring a fresh viewpoint to the team which brings huge improvements. When the apprentices go on training sessions, I challenge them on some of our processes to see what they have learnt, find ways in which we can do better and support their learning journey.”

About Evie, Charlotte adds:

“Considering Evie didn’t have any experience in data protection and information governance, I feel she’s done really well. Her training started in September 2022 and I’ve seen her confidence grow. Her approach and attitude to work are excellent, she’s gaining great experience, asking fewer questions and making more informed decisions based on her experience and what she’s learnt.”

Finally, we asked Evie how she feels the apprenticeship will impact her moving forward:

“When I apply what I have learnt so far to my workload or tasks I have an appreciation for why things are done in a certain way. I feel the further I get into my apprenticeship more it will continue to influence my everyday tasks, benefit the organisation and help me in my job role.”

“At Damar, we believe in the power of apprenticeships to benefit business and transform lives. We see it every day across the thousands of supportive employers, apprentices and workplace supervisors that we are proud to partner with.”

You can read about the experience of another apprentice (Natasha) here.

STOP PRESS (28/6/24): Evie has now successfully completed her apprenticeship. Many congratulations Evie!

If you are interested in the DP and IG Apprenticeship, please see our website for more details and get in touch to discuss further.

Apprentice Case Study – Meet Natasha

In 2022, Act Now Training teamed up with Damar to support their delivery of the new Data Protection and Information Governance Practitioner Apprenticeship. The aim is to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address future IG challenges. Two years on, over 130 apprentices are currently on the programme with the first cohort about to undertake the end point assessment.

Data Protection and Information Governance Apprentice, Natasha Lock, is an integral part of the Governance and Compliance team at the University of Lincoln. With the Data Protection and Digital Information (No.2) Bill set to make changes to the UK data protection regime, Natasha talks to us about why this is a great area to work in and how the apprenticeship route has been particularly beneficial for her.

How did you get onto the apprenticeship?

“I was already working at the university as an Information Compliance Officer when the opportunity for a staff apprenticeship came up.

“The process was swift and straightforward, and I was enrolled on the Data Protection and Information Governance Apprenticeship within three months of enquiring.”

How has the apprenticeship helped you?

“I started with a good understanding of the UK Data Protection legislation but my knowledge has grown significantly, and now I’m coming to the end of my level 4 apprenticeship, I’ve gained so much more insight and my confidence has grown.

“As a university, we hold vast amounts of data. My apprenticeship is allowing me to solve the challenge of data retention and implement better measures to retain, destroy and archive information. I have developed a greater understanding of the legislative requirements we must adhere to as a public sector institute and how to reduce and assess data protection risks.

“I love the fact that I can study whilst still doing my job. The flexibility works for me because I can go through course materials at my own pace. I really feel like I have a brilliant work/life/study balance.

“The University of Lincoln and Damar Training have been fantastic in supporting me. I get along with my coach, Tracey, so well. She is very friendly and personable and has enabled my creativity to flow.

“The course is very interactive, and I’ve found the forums with other apprentices to be a very useful way of sharing knowledge, ideas and stories.

“I’m enjoying it so much and people have noticed that my confidence has grown. I wouldn’t have had that without doing this apprenticeship. I’ve now got my sights on doing a law degree or law apprenticeship in the future.”

Abi Slater, Information Compliance Manager at Lincoln University, said: “It has been great to see how much Natasha has developed over the course of the apprenticeship. I believe the apprenticeship has provided Natasha with the knowledge and skills required to advance in her data protection career and the support from her coach at Damar Training has been excellent.

“I would encourage anyone with an interest in data protection and information governance to consider this apprenticeship.”

Tracey Coetzee, Coach at Damar Training said: “The Data Protection and Information Governance Apprenticeship was only approved by the Institute of Apprenticeships in 2022, and its delightful to see apprentices flourishing on the programme.

“From cyber security to managing data protection risks, this programme is upskilling participants and adding value to both private and public sector organisations and we’re thrilled to see the first cohort, including Natasha, approach the completion of their training.”

If you are interested in the DP and IG Apprenticeship, please see our website for more details and get in touch to discuss further.

Data Protection and IG Practitioner Launch Event

On 7th September, we celebrated the launch of the new Data Protection and Information Governance Practitioner Apprenticeship. The apprenticeship, which received final approval in March, will help develop the skills of those working in the increasingly important fields of data protection and information governance.  Act Now Training has teamed up with leading apprenticeship provider, Damar Training, to provide the materials and expertise underpinning the new apprenticeship. 

The launch event, held at The Bloc in Manchester, was attended by data protection experts and learning and development leads from a wide range of public and private sector organisations across England. Attendees included members of the Trailblazer Group that designed the apprenticeship and also members of Damar’s employer reference group. The latter has been a close part of the programme design process, ensuring that the programme meets the needs of employers in this rapidly growing sector.

Attendees enjoyed talks during the event from Jonathan Bourne (Managing Director, Damar Training), Ibrahim Hasan (Director, Act Now Training) and Phillipa Nazari (Assistant Director Information Governance and Data Protection Officer, Greater Manchester Combined Authority and Transport for Greater Manchester). Phillipa was also the chair of the Trailblazer Group.

Jonathan Bourne commented:

“The data protection apprenticeship is much needed. It helps address skills shortages in data protection but also enables organisations to improve compliance, reduce regulatory and legal risk and increase their efficiency. We are delighted to be working with so many committed employers who, like us, see the apprenticeship as one of the keys to improved capability in data protection and information governance.”

Ibrahim Hasan added:

“We are excited to be working with Damar Training on this much needed apprenticeship. It will develop the information governance profession by encouraging a diverse range of new information governance professionals with the knowledge and skills to enable them to tackle the data protection challenges ahead.”

Phillipa commented:

“It has been a great honour to give something back to the profession that will leave a lasting legacy for employers. Each individual and organisation that benefits from the apprenticeship will be ensuring that a fundamental human right is upheld and organisations can derive value and insight from their data and information in the appropriate, legal and ethical way. I hope that the apprenticeship will open up opportunities for a rich and varied career and be accessible for an even more diverse pool of talent. It’s been needed for a long time and now the future looks bright.” 

The apprenticeship is available to employers across England. The first cohort of apprentices on this exciting and innovative new programme will start in October. 

If your organisation is interested in the apprenticeship please get in touch with us to discuss further. 

Have you Considered an Apprentice?

Act Now Training has teamed up with Damar Training on materials and expertise underpinning its new Data Protection and Information Governance Practitioner Level 4 Apprenticeship.


The apprenticeship will help develop the skills of those working in the increasingly important fields of data protection and information governance.

With the rapid advancement of technology, there is a huge amount of personal data being processed by organisations, which is the subject of important decisions affecting every aspect of people’s lives. This poses significant legal and ethical challenges, as well as the risk of incurring considerable fines from regulators for non compliance.

This apprenticeship aims to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address these challenges.

If you know someone who you think would benefit from doing an apprenticeship in DP and IG, then this may be the perfect solution for them.
Places are limited for each cohort. Cohorts start in September, January and May.

Further details can be found at https://www.actnow.org.uk/apprenticeship