Tag: Apprenticeship

Supporting Careers in Data Protection Through Apprenticeships 

In today’s digital landscape, data protection and information governance have become critical risk areas for organisations across all sectors. With increasing regulatory demands and evolving threats, the need for skilled professionals in this field has never been greater. Recognising this growing skills gap, Damar Training, with the support of Act Now Training,  launched its innovative Data Protection and Information Governance Apprenticeship programme in late 2022, quickly establishing itself as the leading provider in England.

The programme was developed through extensive consultation with employers, including members of the apprenticeship Trailblazer Group, to ensure it would be commercially attractive, impactful, and of the highest quality. This collaborative approach has led to excellent engagement from employers and individuals, with 243 apprentices starting the programme to date, making Damar the largest provider of this apprenticeship standard in England.

A Flexible, Comprehensive Learning Journey

What sets Damar’s apprenticeship apart is its thoughtfully designed modular structure, with carefully sequenced six-week blocks of learning that cater to diverse learning styles and organisational needs. The gradual layering of technical content and learning activity, designed with the assistance of Act Now Training, ensure that apprentices from both public and private sectors receive an outstanding foundation in the knowledge, skills, and behaviours required for success in data protection roles.

The delivery model combines self-directed learning through engaging online resources with regular one-to-one coaching visits and group coaching sessions.
Extended technical workshops (underpinned by Act Now’s expertise) and quarterly review meetings provide additional support, while dedicated forums allow apprentices to stay updated with the latest developments, engage with peers, and consult with coaches.

This comprehensive approach has yielded impressive results. With a retention rate of 68%, an achievement rate of 65%, and an EPA pass rate of 95% – all above national averages – the programme demonstrates exceptional quality, particularly remarkable for a relatively new offering.

Industry-Leading Expertise

A key strength of Damar’s apprenticeship is its partnership with Act Now, an
award-winning data protection consultancy. This collaboration ensures that the programme’s content remains at the cutting edge of industry developments, including emerging areas such as Artificial Intelligence regulation.

Sarah Murray, Data Protection Officer at ClearData, highlights this benefit: 

“One of the particular stand-outs for me is the workshops. With the content supported by
Act Now, who have such a good reputation in this field, the workshops really put all of the theory into real-life practice.”

Real-World Impact for Employers and Apprentices

The programme serves some of the UK’s major employers, including Heathrow Airport, National Express, the BBC, Auto Trader, Betfred, and Dunelm, alongside various NHS Trusts, universities, government departments, and local councils.

For apprentices, the transformation goes beyond technical knowledge. Many begin with only basic data protection skills and limited confidence. Through the programme, they develop not only technical expertise but also a deeper understanding of the “why” behind data protection practices and the confidence to advise others with authority.

This growth translates into tangible career progression, with 99% of apprentices experiencing positive outcomes – 53% remaining in their current roles with enhanced skills, 18% securing permanent positions, and 28% gaining promotions or additional responsibilities. Some have even become data protection officers with overall responsibility for their organisation’s data protection function.

Employers benefit from immediate practical impacts. Apprentices have improved information assurance audits at Lincoln University, created artificial intelligence policies for Norfolk and Waveney Integrated Care Board, and developed triage request processes for data protection requirements at The Christie NHS Foundation Trust.

Stacey Lawrence, Data Protection Manager at Manchester Airport, emphasises this value: 

“The impact that both apprentices have brought to Manchester Airport has been huge. They work on the front line, to manage all enquiries, data protection breaches, and individual rights requests, and without them we simply wouldn’t be able to do the really sterling work that we do every day.”

A Future-Focused Approach

Damar continues to evolve the programme based on feedback from coaches, apprentices, and employers. Recent improvements include enhanced EPA preparation sessions, now embedded into group coaching. The company maintains close ties with the trailblazer group and leverages Act Now’s expertise to stay ahead of legislative developments.

With another 22 apprentices due to commence in April, the programme’s growth trajectory remains strong. Many employers, including Manchester Airport Group and Nottingham University Hospitals, are returning for their second or third data protection apprentice – perhaps the strongest testament to the programme’s value.

For organisations seeking to strengthen their data protection capabilities and individuals looking to build rewarding careers in this critical field, Damar Training’s Data Protection and Information Governance Apprenticeship offers a proven pathway to success.

If you would like to learn more about the DP and IG  Apprenticeship, please get in touch. 

First Damar IG Apprentices Successfully Achieve Qualification

In 2022, Act Now Training teamed up with Damar Training to support their delivery of the new Data Protection and Information Governance Practitioner Apprenticeship. The aim was to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address future IG challenges.

Damar Training recently announced that the first Data Protection and Information Governance apprentices have successfully achieved their qualification. 13 apprentices have passed their End Point Assessment (EPA) with many more completions due over the coming months. 

Damar is now England’s largest provider of this apprenticeship, with 176 apprentices enrolling on the programme at companies such as BBC, National Express, Dunelm and Auto Trader, as well as a range of universities, NHS trusts, councils and government departments. Act Now is pleased to continue to support Damar through the design and delivery of specialist workshops and training materials.

Congratulations to all the apprentices who have passed the EPA. Best of luck to those who have their EPAs coming up. 

More on the apprenticeship here. Feel free to get in touch with us to discuss further.

Apprentice Case Study – Meet Evie

In 2022, Act Now Training teamed up with Damar Training to support their delivery of the new Data Protection and Information Governance Practitioner Apprenticeship. The aim is to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address future IG challenges. Two years on, over 130 apprentices are currently on the programme with the first group of apprentices due to undertake the endpoint assessment and so we caught up with Manchester Airport Group apprentice Evie Scott and her manager to get their thoughts on the programme so far.

Evie left college in summer 2022 after A Levels and a BTEC. She wanted to continue learning but in a more hands-on environment:

“In my final year of college, my tutor helped me create a LinkedIn account and I found the Data Protection and Information Governance Practitioner apprenticeship opportunity at Manchester Airport Group. Having previously visited the airport on a school trip I found the range of jobs there fascinating, so I started looking into their apprenticeship opportunities and how they could benefit my career.”

Evie applied successfully for the role of apprentice Data Protection and Information Governance Practitioner at Manchester Airport Group (MAG). Over a year into her job, she is finding the programme engaging and is developing new skills and perspectives that she can apply at work:

“I really enjoy the fact that the apprenticeship programme is challenging yet engaging. I enjoy the further reading aspect as it allows me to gain a greater insight into topics and offers different viewpoints and perspectives which I try adopting into my work.”

Charlotte Lewendon-Jones, Head of Data Protection and Privacy at MAG, has over 30 years’ experience in Information Governance. She was part of the trailblazer group of employers that helped develop the Data Protection and Information Governance Practitioner apprenticeship.

Charlotte manages the Data Protection and Compliance Team at MAG.
When MAG advertised their data protection apprenticeship opportunities in summer 2022, they were overwhelmed by the level of interest. This was testament, Charlotte believes, to the quality of the apprenticeship itself and to MAG’s commitment to its wider apprenticeship programme. On the impact of apprentices so far, she comments:

“The apprentices are confident and bring a fresh viewpoint to the team which brings huge improvements. When the apprentices go on training sessions, I challenge them on some of our processes to see what they have learnt, find ways in which we can do better and support their learning journey.”

About Evie, Charlotte adds:

“Considering Evie didn’t have any experience in data protection and information governance, I feel she’s done really well. Her training started in September 2022 and I’ve seen her confidence grow. Her approach and attitude to work are excellent, she’s gaining great experience, asking fewer questions and making more informed decisions based on her experience and what she’s learnt.”

Finally, we asked Evie how she feels the apprenticeship will impact her moving forward:

“When I apply what I have learnt so far to my workload or tasks I have an appreciation for why things are done in a certain way. I feel the further I get into my apprenticeship more it will continue to influence my everyday tasks, benefit the organisation and help me in my job role.”

“At Damar, we believe in the power of apprenticeships to benefit business and transform lives. We see it every day across the thousands of supportive employers, apprentices and workplace supervisors that we are proud to partner with.”

You can read about the experience of another apprentice (Natasha) here.

STOP PRESS (28/6/24): Evie has now successfully completed her apprenticeship. Many congratulations Evie!

If you are interested in the DP and IG Apprenticeship, please see our website for more details and get in touch to discuss further.

Data Protection and IG Practitioner Launch Event

On 7th September, we celebrated the launch of the new Data Protection and Information Governance Practitioner Apprenticeship. The apprenticeship, which received final approval in March, will help develop the skills of those working in the increasingly important fields of data protection and information governance.  Act Now Training has teamed up with leading apprenticeship provider, Damar Training, to provide the materials and expertise underpinning the new apprenticeship. 

The launch event, held at The Bloc in Manchester, was attended by data protection experts and learning and development leads from a wide range of public and private sector organisations across England. Attendees included members of the Trailblazer Group that designed the apprenticeship and also members of Damar’s employer reference group. The latter has been a close part of the programme design process, ensuring that the programme meets the needs of employers in this rapidly growing sector.

Attendees enjoyed talks during the event from Jonathan Bourne (Managing Director, Damar Training), Ibrahim Hasan (Director, Act Now Training) and Phillipa Nazari (Assistant Director Information Governance and Data Protection Officer, Greater Manchester Combined Authority and Transport for Greater Manchester). Phillipa was also the chair of the Trailblazer Group.

Jonathan Bourne commented:

“The data protection apprenticeship is much needed. It helps address skills shortages in data protection but also enables organisations to improve compliance, reduce regulatory and legal risk and increase their efficiency. We are delighted to be working with so many committed employers who, like us, see the apprenticeship as one of the keys to improved capability in data protection and information governance.”

Ibrahim Hasan added:

“We are excited to be working with Damar Training on this much needed apprenticeship. It will develop the information governance profession by encouraging a diverse range of new information governance professionals with the knowledge and skills to enable them to tackle the data protection challenges ahead.”

Phillipa commented:

“It has been a great honour to give something back to the profession that will leave a lasting legacy for employers. Each individual and organisation that benefits from the apprenticeship will be ensuring that a fundamental human right is upheld and organisations can derive value and insight from their data and information in the appropriate, legal and ethical way. I hope that the apprenticeship will open up opportunities for a rich and varied career and be accessible for an even more diverse pool of talent. It’s been needed for a long time and now the future looks bright.” 

The apprenticeship is available to employers across England. The first cohort of apprentices on this exciting and innovative new programme will start in October. 

If your organisation is interested in the apprenticeship please get in touch with us to discuss further. 

Have you Considered an Apprentice?

Act Now Training has teamed up with Damar Training on materials and expertise underpinning its new Data Protection and Information Governance Practitioner Level 4 Apprenticeship.


The apprenticeship will help develop the skills of those working in the increasingly important fields of data protection and information governance.

With the rapid advancement of technology, there is a huge amount of personal data being processed by organisations, which is the subject of important decisions affecting every aspect of people’s lives. This poses significant legal and ethical challenges, as well as the risk of incurring considerable fines from regulators for non compliance.

This apprenticeship aims to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address these challenges.

If you know someone who you think would benefit from doing an apprenticeship in DP and IG, then this may be the perfect solution for them.
Places are limited for each cohort. Cohorts start in September, January and May.

Further details can be found at https://www.actnow.org.uk/apprenticeship

New DP and IG Practitioner Apprenticeship

Act Now Training has teamed up with Damar Training on materials and expertise underpinning its new Data Protection and Information Governance Practitioner Level 4 Apprenticeship.

The apprenticeship, which received final approval in March, will help develop the skills of those working in the increasingly important fields of data protection and information governance. 

With the rapid advancement of technology, there is a huge amount of personal data being processed by organisations, which is the subject of important decisions affecting every aspect of people’s lives. This poses significant legal and ethical challenges, as well as the risk of incurring considerable fines from regulators for non compliance. 

This apprenticeship aims to develop individuals into accomplished data protection and information governance practitioners with the knowledge, skills and competencies to address these challenges.

Ibrahim Hasan, Director of Act Now, said:

“We are excited to be working Damar Training to help deliver this much needed apprenticeship. We are committed to developing the IG sector and encouraging a diverse range of entrants to the IG profession. We have looked at every aspect of the IG Apprenticeship standard to ensure the training materials equip budding IG officers with the knowledge and skills they need to implement the full range of IG legislation in a practical way.”

Damar’s managing director, Jonathan Bourne, added:

“We want apprenticeships to create real, long-term value for apprentices and organisations. It is vital therefore that we work with partners who really understand not only the technical detail but also the needs of employers.

Act Now Training are acknowledged as leaders in the field, having recently won the Information and Records Management Society (IRMS) Supplier of the Year award for the second consecutive year. I am delighted therefore that we are able to bring together their 20 years of deep sector expertise with Damar’s 40+ year record of delivering apprenticeship in business and professional services.”

This apprenticeship has already sparked significant interest, particularly among large public and private sector organisations and professional services firms. Damar has also assembled an employer reference group that is feeding into the design process in real time to ensure that the programme works for employers.

The employer reference group met for the first time on May 25. It included industry professionals across a variety of sectors including private and public health care, financial services, local and national government, education, IT and data consultancy, some of whom were part of the apprenticeship trailblazer group.

If your organisation is interested in the apprenticeship please get in touch with us to discuss further.