Tag: Training

Advanced Certificate in GDPR Practice: Final Course for 2025 

Our final course leading to the Advanced Certificate in GDPR Practice starts on 9th October.  

Since its launch in 2020, this innovative course has attracted DPOs from across the public and private sectors. Feedback has been consistently positive with many participants commenting on how the course has given them the confidence and skills to be able to dissect complex data protection scenarios and give clear and practical compliance advice. Further advances in technology, especially in AI, has led us to revise the syllabus to ensure participants are engaging with the most up to date data protection issues and ICO/Tribunal decisions to inform their day to day work.  

New Assessment Format 

Based on extensive feedback from delegates over our suite of certificate programmes, we learned that delegates would prefer not to have to write extensive reports and would prefer to have the opportunity to showcase their critical thinking and communication skills. 

The new assessment consists of two parts. The first part requires participants to submit a personal development plan about how their learning from the course will inform and improve their practice as a data protection practitioner. The second part requires them to draft an executive summary setting out the issues and recommendations in relation to the fictional case study discussed in Masterclass 4. This summary will then be presented by participants in an oral examination, known as a Viva.  

Watch Alex, one of our recent delegates, give his verdict on the course. 

There are just three places left on the course starting on 9th October 2025.  

Information and Records Management Practitioner Certificate: Final Course for 2025

Act Now Training is pleased to report that the next Information and Records Management Practitioner Certificate course, starting in September, is fully booked. An additional course (November) has been added which will be the final course of 2025. 

Effective information and records management is vital for all organisations. It ensures compliance with legal requirements, mitigates risks, preserves institutional memory and facilitates efficiency. It is even more vital in an age of AI as the foundation of any AI system, especially Generative AI, is data. AI algorithms rely on vast amounts of data to learn, make predictions, and generate insights. Therefore, the accuracy, completeness, and reliability of this data are paramount.  

The IRM Certificate has now been completed by four cohorts since its launch last year. It meets the need of information management professionals to equip themselves with practical skills to navigate the full information and records lifecycle. The principal trainer, Scott Sammons, is a recognised expert on records management. He was previously the Chair of the Information and Records Management Society (2016-2020) and now leads the IRMS work on accreditation.  

The course is structured over four days, approximately one day per month, and can be undertaken online or in the classroom. Each day includes engaging discussions, exercises and case studies. Upon completion, delegates submit a practical assessment within 30 days. Personal tutor support is provided, throughout the course, together with comprehensive training materials. 

This course is also available to be delivered on an in house basis, online or at your premises. Please get in touch for a quote. 

AI Governance Practitioner Certificate: Final Course for 2025 

Act Now is pleased to report that the next AI Governance Practitioner Certificate course, starting in September, is fully booked. There are still a few places available on the next course, starting in October, which is the final one in 2025. 

The AI Governance Practitioner Certificate is designed to equip Information Governance professionals with the essential knowledge and skills to navigate AI deployment within their organisations. As we detailed in our previous blog “What is the role of IG Professionals in AI Governance?”, IG professionals should be aware of how this technology works so that they can help to ensure that there is responsible deployment from an IG perspective, just as would be the case with any new technology.   

So far thirty delegates, from a variety of backgrounds, have successfully completed the course, giving great feedback. Delegates have complimented us on the scope of the syllabus and the delivery style. Cora Suckley, Information Governance Service Manager, Digital Health and Care Wales said: 

“The AI Governance Practitioner Certificate exceeded my expectations. The content was comprehensive and well-structured, successfully bridging the gap between technical AI concepts and essential governance frameworks. The course delved into responsible AI principles, risk management, compliance, policy and ethical considerations, equipping me with practical tools to navigate the evolving regulatory landscape. 

The instructor was excellent and made the sessions interactive, highly engaging and applicable, providing real-world examples. This course provides a solid foundation for implementing AI governance in a meaningful and effective way.” 

The final course for 2025 starts in October. Places are limited so book early to avoid disappointment.  

AI Governance Practitioner Certificate: First Cohort Successfully Completes Course 

Act Now is pleased to report that the first cohort of its new AI Governance Practitioner Certificate has successfully completed the course. 

This course is designed to equip Information Governance professionals with the essential knowledge and skills to navigate AI deployment within their organisations. As we detailed in our previous blog “What is the role of IG Professionals in AI Governance?”, IG professionals should be aware of how this technology works so that they can help to ensure that there is responsible deployment from an IG perspective, just as would be the case with any new technology.   

The first course ran over a four week period in May and June. It consisted of ten delegates from the health sector in Wales. They all successfully completed the course assessment in July. 

The course was extremely well received by the delegates who complimented us on the scope of the syllabus and the delivery style: 

“I took a huge amount from the course which will help shape the development of processes for us internally in the coming months.” Dave Parsons , WASPI Code Manager (Wales Accord on the Sharing of Personal Information)  

“This was a superb course with a lot of information delivered at a carefully managed rate that encouraged discussion and reflection.  Literacy in AI and its application is vital – without it we cannot comprehend the ever changing level of IG threat and risk.” MA, Digital Health and Care Wales

“The training was very good. The instructor was also very knowledgeable about the subject.” HP, Digital Health and Care Wales

Cora Suckley, Information Governance Service Manager, Digital Health and Care Wales said: 

“The AI Governance Practitioner Certificate exceeded my expectations. The content was comprehensive and well-structured, successfully bridging the gap between technical AI concepts and essential governance frameworks. The course delved into responsible AI principles, risk management, compliance, policy and ethical considerations, equipping me with practical tools to navigate the evolving regulatory landscape. 

The instructor was excellent and made the sessions interactive, highly engaging and applicable, providing real-world examples. This course provides a solid foundation for implementing AI governance in a meaningful and effective way.” 

Two more cohorts are currently completing the course. The next course starts in September and has a few places left.  

Information and Records Management Practitioner Certificate: Special Discount at IRMS25 

Effective information and records management is vital for all organisations. It ensures compliance with legal requirements, mitigates risks, preserves institutional memory and facilitates efficiency. It is even more vital in an age of AI as the foundation of any AI system, especially Generative AI, is data. AI algorithms rely on vast amounts of data to learn, make predictions, and generate insights. Therefore, the accuracy, completeness, and reliability of this data are paramount.  

Act Now Training is pleased to report on the success of the Information and Records Management Practitioner Certificate which has been completed by three cohorts since its launch last year. This certificate programme meets the need of information management professionals to equip themselves with practical skills to navigate the full information and records lifecycle. It is one of the outcomes of our work to develop a comprehensive IG skills and competency framework and thereby give delegates a curriculum so they can develop themselves and their careers in a structured way. This also ensures organisations have all the relevant skills within their teams to meet the gaps and needs of the organisation. 

Course Content and Format 

Our comprehensive course syllabus has been designed by leading records management specialists. By the end of the course, delegates will gain skills in, amongst other things, legal frameworks and terminology to data auditing, retention schedules, and digital preservation.  

Scott Sammons is the principal trainer on this course. Scott is a recognised expert on records management. He was previously the Chair of the Information and Records Management Society (2016-2020) and now leads the IRMS work on accreditation. Scott said: 

“Records management is essential good business practice as well as a key component of compliance with IG legislation such as GDPR and FOI. Using practical hands-on teaching methods, we aim to inspire delegates to implement records management best practice in their workplace.” 

The course is structured over four days, approximately one day per month, and can be undertaken online or in the classroom. Each day includes engaging discussions, exercises and case studies. Upon completion, delegates must submit a practical assessment within 30 days. Personal tutor support is provided, throughout the course, together with comprehensive training materials. 

Discount at the IRMS Conference 2025  

Whether you are a records manager, Freedom of Information Officer or Data Protection Officer this practitioner level certificate will teach you the theory of records management alongside practical hands-on application. The next course starts in July. Come and visit us at the IRMS Conference for a special discount voucher. Places are limited, so please book now  to avoid disappointment. 

New AI Governance Practitioner Certificate

Artificial intelligence (AI) has seen huge advances in the last two years. A few years ago it was just a subject of geeky tech discussions; now it is playing a role in every aspect of our lives. Last month, the Prime Minister set out the Government’s plans to ‘unleash AI’ across the UK with the aim of boosting growth and delivering services more efficiently. 

For data protection professionals, the significance of understanding AI cannot be overstated. AI systems are data-hungry beasts; from predictive algorithms in healthcare to recommendation engines in e-commerce, these technologies process vast amounts of personal and non-personal data to deliver insights and functionality. However, the power of AI also brings challenges related to privacy, security, and ethical considerations. Key GDPR principles such as data minimisation, accountability, and transparency align closely with the ethical use of AI. However, the complexity of AI—with its opaque decision-making processes and reliance on intricate datasets—can pose unique challenges to compliance. 

By developing a deeper understanding of AI, data protection professionals can play a leading role in addressing the legal and ethical dilemmas posed by emerging AI technologies as well as position themselves as forward-thinking leaders who can bridge the gap between law, ethics, and technology. 

Building the AI Skillset 

Act Now is pleased to launch our new AI Governance Practitioner Certificate. 

This course is designed to equip data protection professionals with the essential knowledge and skills to navigate this transformative technology while upholding the highest standards of data protection and information governance.  

In just six modules, this immersive course will empower you to understand AI’s potential, address its challenges, and harness its power responsibly for public benefit. The course is tailored specifically for those working in information governance and data protection, offering practical insights and actionable strategies to integrate AI in the workplace and for the public benefit. From real-world case studies to the latest regulatory updates, you’ll gain a deep understanding of how to manage AI ethically, securely, and in compliance with emerging laws.   

By completing the course, you will gain the skills to: 

  1. Explain foundational AI concepts, including its technologies, applications, and key milestones in its evolution. 
  1. Identify real-world examples of AI risks and demonstrate an understanding of their legal and ethical dimensions. 
  1. Interpret the role of key legal and regulatory frameworks, such as GDPR and the EU AI Act, in governing AI systems. 
  1. Evaluate organisational strategies for ensuring transparency, accountability, and fairness in AI development. 
  1. Propose ethical and compliance-focused solutions to mitigate AI risks while balancing innovation and regulatory adherence. 
  1. Apply course concepts to analyse case studies and participate in informed discussions about AI’s role in society and industry. 

This course will also assist your organisation to comply with the EU AI Act’s AI Literacy obligation which came into force on 2nd February 2025. This requires providers and deployers of AI systems to ensure that they have a workforce that has the skills and understanding regarding how to develop and use AI, its opportunities and risks. 

Register Your Interest 

We are registering interest in this course which, subject to demand, will run in July, October and November. Register your interest now (no obligation). 

New Information and Records Management Practitioner Certificate 

Act Now Training is delighted to announce the launch of the Information and Records Management Practitioner Certificate.  

Effective information and records management is vital for all organisations. It ensures compliance with legal requirements, enhances decision-making, mitigates risks, preserves institutional memory, supports accountability and facilitates efficiency.  

This new certificate programme meets the need of information management professionals to equip themselves with practical skills to navigate the full information and records lifecycle. The course is one of the outcomes of our work to develop a comprehensive IG skills and competency framework.  

Course Content and Format 

Our comprehensive course syllabus has been designed by leading records management specialists. By the end of the course, delegates will gain skills in, amongst other things, legal frameworks and terminology to data auditing, retention schedules, and digital preservation.  

Scott Sammons will be teaching the first course starting in November. Scott is a recognised expert on records management. He was previously the Chair of the Information and Records Management Society (2016-2020) and now leads the IRMS work on accreditation. Scott said: 

“Records management is essential good business practice as well as a key component of compliance with IG legislation such as GDPR and FOI. Using practical hands on teaching methods, I aim to inspire delegates to implement records management best practice in their workplace.” 

The course is structured over four days, approximately one day per  month, and can be undertaken online or in the classroom. Each day includes engaging discussions, exercises and case studies. Upon completion, delegates must submit a practical assessment within 30 days. Personal tutor support is provided, throughout the course, together with comprehensive training materials. 

Special Introductory Price 

Whether you are a records manager, Freedom of Information Officer or Data Protection Officer this practitioner level certificate will teach you the theory of records management alongside practical hands-on application. The first course starts in October with a special introductory price. Places are limited, so please book now  to avoid disappointment.  

New Information and Records Management Practitioner Certificate 

Act Now Training is delighted to announce the launch of the Information and Records Management Practitioner Certificate.  

Effective information and records management is vital for all organisations. It ensures compliance with legal requirements, enhances decision-making, mitigates risks, preserves institutional memory, supports accountability and facilitates efficiency.  

This new certificate programme meets the need of information management professionals to equip themselves with practical skills to navigate the full information and records lifecycle. The course is one of the outcomes of our work to develop a comprehensive IG skills and competency framework.  

Course Content and Format 

Our comprehensive course syllabus has been designed by leading records management specialists. By the end of the course, delegates will gain skills in, amongst other things, legal frameworks and terminology to data auditing, retention schedules, and digital preservation.  

Scott Sammons will be teaching the first course starting in November. Scott is a recognised expert on records management. He was previously the Chair of the Information and Records Management Society (2016-2020) and now leads the IRMS work on accreditation. Scott said: 

“Records management is essential good business practice as well as a key component of compliance with IG legislation such as GDPR and FOI. Using practical hands on teaching methods, I aim to inspire delegates to implement records management best practice in their workplace.” 

The course is structured over four days, approximately one day per  month, and can be undertaken online or in the classroom. Each day includes engaging discussions, exercises and case studies. Upon completion, delegates must submit a practical assessment within 30 days. Personal tutor support is provided, throughout the course, together with comprehensive training materials. 

Special Introductory Price 

Whether you are a records manager, Freedom of Information Officer or Data Protection Officer this practitioner level certificate will teach you the theory of records management alongside practical hands-on application. The first course starts in October with a special introductory price. Places are limited, so please book now  to avoid disappointment.  

Advanced Certificate in GDPR Practice: Revised Syllabus and Assessment Format 

Act Now is pleased to announce a revised syllabus and assessment format for the Advanced Certificate in GDPR Practice. 

Since its launch in 2020, this innovative course has attracted DPOs from across the public and private sectors. Feedback has been consistently positive with many participants commenting on how the course has given them the confidence and skills to be able to dissect complex data protection scenarios and give clear and practical compliance advice. 

Our Commitment 

Act Now Training is committed to promoting the recognition of Information Governance as a profession. We believe that anyone in the profession can gain a solid foundation in interpreting and applying the law as part of their skillset. We are committed to not only teaching with a non-complex jargon free philosophy, but also ensuring our delegates are supported in building these skills for themselves and their organisations. 

Our winning the IRMS Supplier of Year award (3 times in 4 years), as well as our involvement in the success of the DP and IG Apprenticeship, demonstrates our dedication to nurturing new entrants into the IG profession through quality training.  

Our Course Development Journey  

As part of our ongoing development as a leading provider of education and training in the Information Governance field, we have continued to develop the way in which we deliver and assess our courses. Having collaborated with leading global educational experts, as well as specialists in progressive pedagogy and curriculum design, we have redesigned and enhanced all our GDPR certificate courses including the Practitioner Certificate and Intermediate Certificate.  

We have gone back to basics to analyse all the skills and competencies required by a DPO. These have then been baked into our courses, taking care to ensure that the case studies and exercises give delegates the best opportunity to practice and showcase these skills. We believe that these refinements will enhance the delegate experience and help us to be at the forefront of innovation and experiential learning.  

Our assessment design has been revamped across all of our certificate courses. We are particularly proud of our unique new assessment format which takes account of advances in technology and ensures our assessments are robust, rigorous and appropriate to the skills and knowledge assessment that we are seeking. 

Revised Syllabus 

Act Now consistently updates its courses to ensure it is always current and at the cutting edge of IG issues. In 2019 we launched an AI and Machine Learning course as well as a course on Data Ethics. At the time these were novel concepts in the IG world.  

Last year, we updated the Advanced Certificate and now we have done a full refresh. Further advances in technology, especially in AI, has led us to revise the syllabus to ensure participants are engaging with the most up to date data protection issues and ICO/Tribunal decisions to inform their day to day work.  

In each masterclass participants will first analyse recent Tribunal decisions and/or ICO enforcement action to further their understanding of the complexities and nuances of the UK GDPR. This will be followed by working through a multi-faceted case study in which they will consider and apply a number of aspects of the UK GDPR simultaneously. By not simply covering single issues in a linear fashion, this course will provide a holistic view of GDPR implementation. Participants will be challenged to think laterally allowing them to achieve a much higher level of knowledge depth and understanding. 

New Assessment Format 

Based on extensive feedback from delegates over our suite of certificate programmes, we learned that delegates would prefer not to have to write extensive reports and would prefer to have the opportunity to showcase their critical thinking and communication skills. 

The new assessment consists of two parts. The first part requires participants to submit a personal development plan about how their learning from the course will inform and improve their practice as a data protection practitioner. The second part requires them to draft an executive summary setting out the issues and recommendations in relation to the fictional case study discussed in Masterclass 4. This summary will then be presented by participants in an oral examination, known as a Viva.  

We have conducted extensive research with previous delegates believe that the changes made to the Advanced Certificate in GDPR Practice will substantially improve our provision. Our goal has been to adapt and elevate all our programmes to meet the growing needs of IG officers, whilst ensuring that as an organisation we are meeting global educational standards including those within the DfE, Ofqual, and Ofsted here in the UK.  

We have a special introductory price of £2,795 plus VAT for this four- day course. In 2025 the price will be £2995 plus vat. There are just three places left on the course starting on 25th September 2024.  


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Act Now Launches New UAE DP Officer Certificate 

Act Now Training is pleased to announce the launch of the new UAE Data Protection Officer Certificate.  

Data Protection law in the Middle East has seen some rapid developments recently. The UAE recently enacted a federal law to comprehensively regulate the processing of personal data in all seven emirates. This will sit alongside current data protection laws regulating businesses in the various financial districts such as the Dubai International Financial Centre (DIFC) Data Protection Law No. 5 of 2020 and the Abu Dhabi Global Market (ADGM) Data Protection Regulations 2021. In addition there are several sector specific laws in the UAE which address personal privacy and data security. Saudi Arabia, Bahrain and Qatar also now have comprehensive data protection laws.   

These laws require a fundamental assessment of the way Middle East businesses handle personal data from collection through to storage, disclosure and destruction. With enhanced rights for individuals and substantial fines for non-compliance no business can afford to ignore the new requirements. 

Act Now’s UAE Data Protection Officer Certificate has been developed following extensive discussions with our clients and partners in the UAE and builds on our experience of delivering training and consultancy in the region. The course focuses on the essential knowledge required by DPOs to successfully navigate the UAE data protection landscape. The course will also help DPOs to develop the skills required to do their job better.
These include interpreting the data protection principles in a practical context, drafting privacy notices, undertaking DPIAs and reporting data breaches. 

The course teaching style is based on four practical and engaging workshops covering theory alongside hands-on application using case studies that equip delegates with knowledge and skills that can be used immediately. Delegates will also have personal tutor support throughout the course and access to a comprehensive revised online resource lab. 

Ibrahim Hasan, director of Act Now Training, said: 

“I am really pleased to be launching this new UAE DPO certificate course. This is an exciting time for data protection law in the Middle East. Act Now is committed to contributing to the development of the DPO function in the region.” 

If you would like to discuss your suitability for this course, please get in touch. It can also be delivered as an in house option.