Effective information and records management is vital for all organisations. It ensures compliance with legal requirements, mitigates risks, preserves institutional memory and facilitates efficiency. It is even more vital in an age of AI as the foundation of any AI system, especially Generative AI, is data. AI algorithms rely on vast amounts of data to learn, make predictions, and generate insights. Therefore, the accuracy, completeness, and reliability of this data are paramount.
Act Now Training is pleased to report on the success of the Information and Records Management Practitioner Certificate which has been completed by three cohorts since its launch last year. This certificate programme meets the need of information management professionals to equip themselves with practical skills to navigate the full information and records lifecycle. It is one of the outcomes of our work to develop a comprehensive IG skills and competency framework and thereby give delegates a curriculum so they can develop themselves and their careers in a structured way. This also ensures organisations have all the relevant skills within their teams to meet the gaps and needs of the organisation.
Course Content and Format
Our comprehensive course syllabus has been designed by leading records management specialists. By the end of the course, delegates will gain skills in, amongst other things, legal frameworks and terminology to data auditing, retention schedules, and digital preservation.
Scott Sammons is the principal trainer on this course. Scott is a recognised expert on records management. He was previously the Chair of the Information and Records Management Society (2016-2020) and now leads the IRMS work on accreditation. Scott said:
“Records management is essential good business practice as well as a key component of compliance with IG legislation such as GDPR and FOI. Using practical hands-on teaching methods, we aim to inspire delegates to implement records management best practice in their workplace.”
The course is structured over four days, approximately one day per month, and can be undertaken online or in the classroom. Each day includes engaging discussions, exercises and case studies. Upon completion, delegates must submit a practical assessment within 30 days. Personal tutor support is provided, throughout the course, together with comprehensive training materials.
Discount at the IRMS Conference 2025
Whether you are a records manager, Freedom of Information Officer or Data Protection Officer this practitioner level certificate will teach you the theory of records management alongside practical hands-on application. The next course starts in July. Come and visit us at the IRMS Conference for a special discount voucher. Places are limited, so please book now to avoid disappointment.

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