Oral Disclosure of Personal Data: To GDPR or not to GDPR? 

Here’s a pub quiz question for you, “Can a Data Controller circumvent the requirements of data protection law by disclosing personal data verbally rather than in writing?” The answer was “Yes” under the old Data Protection Act 1998.
In Scott v LGBT Foundation Ltd [2020] WLR 62, the High Court rejected a claim that the LGBT foundation had breached, amongst other things, the claimants data protection rights by disclosing information about him to a GP. The court held that the 1998 Act did not apply to purely verbal communications.  

Nowadays though, the answer to the above question is no; the oral disclosure of personal data amounts to “processing” as defined by Article 4(2) of the GDPR.
So said the Court of Justice of the European Union (CJEU), on 7th March 2024, in a preliminary ruling in the Endemol Shine Finland

The subject of the ruling is a television company which makes a number of reality TV shows in Finland. It had been organising a competition, and was seeking information from the District Court of South Savo for information about possible criminal proceedings involving one of the competition participants. It requested the District Court to disclose the information orally rather than in writing. The District Court refused the request on the basis that there was no legitimate reason for processing the criminal offence data under Finnish law, implementing Article 10 of the GDPR.
On appeal Endemol Shine Finland argued that the GDPR did not apply as the oral disclosure of the information would not constitute processing of personal data under the GDPR. 

Article 4(2) GDPR defines “processing” as “any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means”. On the face of it, this covers oral processing. However, Article 2 states that GDPR applies to processing of personal data “wholly or partly by automated means”, and processing by non-automated means which “forms or is intended to form part of a filing system.” Article 4(6) GDPR defines “filing system” broadly, covering “any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis”. 

The Finnish Court of Appeal requested a preliminary ruling from CJEU on the meaning of Article 4(2) and whether the particular processing in this case came within the material scope of the GDPR under Article 2. The CJEU held the concept of processing in Article 4(2) of the GPDR necessarily covered the oral disclosure of personal data. It said the wording of the Article made it apparent that the EU legislature intended to give the concept of processing a broad scope. The court pointed out that the GDPR’s objective was “to ensure a high level of protection of the fundamental rights and freedoms of natural persons” and that “circumventing the application of that regulation by disclosing personal data orally rather than in writing would be manifestly incompatible with that objective”. 

The CJEU went on to consider whether the oral processing of the data would fall within the material scope of the GDPR under Article 2. It held that it was clear from the request for a preliminary ruling that the personal data sought from the District Court of South Savo is contained in “a court’s register of persons” which appeared to be a filing system within the meaning of Article 4(6), and therefore fell within the scope of the GDPR. 

UK Data Controllers should note the wording of Article 4 and Article 2 of the UK GDPR is the same as in the EU GDPR. So whilst this ruling from the CJEU is not binding on UK courts, it would be wise to assume that picking up the phone and making an oral disclosure of personal data will not allow the UK GDPR to be circumvented.   

This and other GDPR developments will be discussed by Robert Bateman in our forthcoming GDPR Update workshop. We have also just launched our new workshop, Understanding GDPR Accountability and Conducting Data Protection Audits. 


Author: actnowtraining

Act Now Training is Europe's leading provider of information governance training, serving government agencies, multinational corporations, financial institutions, and corporate law firms. Our associates have decades of information governance experience. We pride ourselves on delivering high quality training that is practical and makes the complex simple. Our extensive programme ranges from short webinars and one day workshops through to higher level practitioner certificate courses delivered online or in the classroom.

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