On 26 September 2022, TikTok was issued with a Notice of Intent under the GDPR by the Information Commissioner’s Office (ICO). The video-sharing platform faces a £27 million fine after an ICO investigation found that the company may have breached UK data protection law.
The notice sets out the ICO’s provisional view that TikTok breached UK data protection law between May 2018 and July 2020. It found the company may have:
- processed the data of children under the age of 13 without appropriate parental consent,
- failed to provide proper information to its users in a concise, transparent and easily understood way, and
- processed special category data, without legal grounds to do so.
The Information Commissioner, John Edwards said:
“We all want children to be able to learn and experience the digital world, but with proper data privacy protections. Companies providing digital services have a legal duty to put those protections in place, but our provisional view is that TikTok fell short of meeting that requirement.
“I’ve been clear that our work to better protect children online involves working with organisations but will also involve enforcement action where necessary. In addition to this, we are currently looking into how over 50 different online services are conforming with the Children’s code and have six ongoing investigations looking into companies providing digital services who haven’t, in our initial view, taken their responsibilities around child safety seriously enough.”
Rolled out in September last year, the Children’s Code puts in place new data protection standards for online services likely to be accessed by children.
It will be interesting to see if and when this notice becomes an actual fine. If it does it will be the largest fine issued by the ICO. It is also the first potential fine to look at transparency and consent and will provide valuable guidance to Data Controllers especially if it is appealed to the Tribunal.
It is important to note that this is not a fine but ‘notice of intent’ – a legal document that precedes a potential fine. The notice sets out the ICO’s provisional view which may of course change after TikTok makes representations.
Remember we have been here before. In July 2018 British Airways was issued with a Notice of Intent in the sum of £183 Million but the actual fine was for £20 million issued in July 2020. In November 2020Marriott International Inc was fined £18.4 million, much lower than the £99 million set out in the original notice.
This is not the first time TikTok has found itself in hot water of over its data handling practices. In 2019, the company was given a record $5.7m fine by the Federal Trade Commission, for mishandling children’s data. It has also been fined in South Korea for similar reasons.
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