Act Now’s FOI Practitioner Certificate: The Story So Far

At the end of 2018 Act Now announced the launch of its new FOI Practitioner Certificate. In keeping with the company’s ethos of delivering on the ground practical training, the new course is designed to meet the needs of practitioners and to enable them to fulfil their roles as FOI Officers.

Act Now is pleased to inform readers that in May and June the first two cohorts of delegates attended our fully booked courses in London and Manchester respectively.
The courses were designed and delivered by Susan Wolf, formerly a senior lecturer on the University of Northumbria’s LLM in Information Rights Law.

The course has so far attracted delegates from a range of public authorities, including the Crown Prosecution Service, Department for Environment, Food and Rural Affairs (Defra), Maritime and Coastguard Agency (MCGA), Nursing and Midwifery Council, University of West London, Dudley CCG, Land Registry, Lancashire Council, Cheshire Police and St Leger Homes,

Susan says:

 “I have looked at every aspect of this revised course to ensure it equips FOI officers with the knowledge they need to tackle FOI in a practical way.”

The course uses the same format as our very successful GDPR Practitioner Certificate.
It takes place over four days (one day per week) and involves lectures, discussion and practical drafting exercises. All delegates are encouraged to actively participate and share their experiences, in order to create an inclusive environment.  Over the coming months, further courses will be delivered by Susan, Ibrahim Hasan and Philip Jones.

What’s new?

The new course offers several innovations, which Act Now believes makes the it distinctive and highly relevant to FOI Officers and other practitioners with responsibility for providing access to public information. One innovation is that time is made available each day for delegates to reflect on what they have learned and how it will inform their practice. From her experience of delivering of training the first two cohorts, Susan noted:

Delegates were able to share their experiences and problems, and more importantly offer suggestions for tackling problems.  This was particularly useful for delegates with limited FOI experience, or from smaller organisations, who were able to take away practical suggestions about how to handle requests and deal with the exemptions.

The course also encourages delegates to become independent learners and provides guidance on ‘keeping up to date’ and understanding how cases are handled by the First Tier Information Rights Tribunal.  Susan says:

The law isn’t static; we keep getting new ICO guidance, based on Tribunal and Court decisions. It is important that FOI practitioners understand the importance of keeping up to date, and how to do this.”

The assessment of the course is innovative and modern. The assessment model will be very familiar to people who have undertaken our GDPR Practitioner Certificate. First delegates must complete a one-hour MCQ test. This is  worth 30% of the overall assessment. The remaining 70% involves a written project.  Delegates are given a practical scenario which requires them to draft a Refusal Notice and explain how they would handle the request and their selection of exemptions. All delegates receive detailed feedback on their written projects. Our Scottish FOISA course also now follows the same format.

Susan says:

The assessment has been designed to be relevant and useful; I can see little point in giving delegates a task that has no meaning to their practice.  Instead we want our delegates to feel like the assessment will inform their practice and enable them to enhance and develop their skills. Writing a robust refusal notice is an essential skill for FOI practitioners and lies at the heart of our assessment on this course.”

The delegate feedback so far has been excellent and it seems that this course has plugged a gap in the market:

An excellent course taught by someone with all the relevant knowledge and experience to impart to the delegates. Also very useful course materials which have proved to be helpful to me on a day to day basis in my job. I would really recommend this course to anyone who is dealing with FOI’s in their job.
JC, Department for Environment, Food and Rural Affairs (Defra)

Ibrahim Hasan (Director of Act Now Training) says:

“We are pleased that this new FOI certificate course is meeting the training needs of FOI officers. Because of its emphasis on practical skills, we are confident that it will become the qualification of choice for current and future FOI Officers and advisers.”

More venues have been added for this course including Belfast. All our courses can be delivered at your premises at a substantially reduced cost.

Contact us for more information.

Author: actnowtraining

Act Now Training is Europe's leading provider of information governance training, serving government agencies, multinational corporations, financial institutions, and corporate law firms. Our associates have decades of information governance experience. We pride ourselves on delivering high quality training that is practical and makes the complex simple. Our extensive programme ranges from short webinars and one day workshops through to higher level practitioner certificate courses delivered online or in the classroom.

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